ABOUT US
Chamarette Jewellers was born out of a personal quest for a secure and trustworthy platform to buy and sell luxury watches. We understand the challenges and risks involved and the difficulty in finding genuine, high-quality timepieces. We are more than just a marketplace it's a sanctuary for the love for exquisite watches and fine jewellery.
FAQ
Yes, all our watches and jewellry are thoroughly vetted for authenticity or money back guaranteed.
We take all types of payments i.e credit cards, cash, bank transfer
At Chamarette Jewellers, we strive to provide our customers with exceptional quality and service. We offer a refund policy under the following conditions:
1. Refund due to change of minds: To be eligible for a refund, items must be in their original condition, unworn, and with all tags and packaging intact. This includes the watch, box, and any accompanying documents. Subjecting to a restocking fee of 15%.
2. Refund due to damaged or Not as advertised items: If you receive an item that is not in the condition as originally advertised or has been damaged during transit, rest assured that you can return it to us at no cost within 1 day of delivery, and you will receive a full refund.
3. Time Frame: Requests for refunds must be made within 48 hours of receiving your item. Please contact us via email info@thechamarette.com.au to initiate the refund process.
4. Return Process: Customers are responsible for the cost of shipping the item back to us.
Please inquire before purchase if you have questions about an item's eligibility. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us via email info@thechamarette.com.au.